Posted 3 months ago

This position is responsible for all front of house operations:  (1) coaches, teaches and trains team members on all guest related functions; (2)  Able to solve problems rapidly and fairly to ensure total guest satisfaction.


  • Responsible for assisting the OP/GM in the selection and hiring of exceptional front of house team members.
  • Responsible for team member scheduling and managing labor cost for the front of house.
  • Responsible for the execution of established front of house training programs.
  • Responsible for an exceptional bar operation.
  • Responds, investigates and resolves guest complaints quickly using the L.A.S.T method.
  • Grows revenues and profits through community involvement and a dedicated desire to satisfy our guests.
  • Assists in maintaining the morale of all team members through treating them with courtesy, dignity and respect.
  • Reviews team members’ performance and documents disciplinary action as necessary.
  • Responsible for ensuring accurate cash handling and adhering to established cash management policies.
  • Assists the Operating Partner/General Manager in the execution of all areas of the operation.
  • Responsible for exceptional front of house cleanliness and sanitation, ensuring compliance with all Local, State and Federal regulations. Must operate with an “A” health score rating.
  • Knowledgeable of POS computer systems.
  • Complete other duties as delegated by the Operating Partner/General Manager.



  • 2 years of restaurant management experience
  • Goals and objectives focused
  • Guest hospitality and team member focused
  • High school diploma/GED
  • Bachelor’s or Associate’s degree, preferred
  • ServSafe Food Protection Manager certificate, preferred



  • Must be able to lift up to 50 pounds on a semi regular basis
  • Must be able to stoop, bend and perform extensive walking
  • Exposure to wet floors, fumes/smoke, temperature extremes
  • Must have the stamina to work a minimum of 50-55 hours a week


Fatz is an Equal Opportunity and E-Verify Employer.

This job description is a summary and not all inclusive of position duties and responsibilities




Job Features

Job CategoryFront of House

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