Server Position
Lincolnton
Posted 1 month ago

At Fatz, our people come first, and we want the Right People staffed in our restaurants to continue building success. Hourly team members, the most important part of our team, are driven by passion and a commitment to a Perfect Fatz Experience for every guest, every time. Even better, Fatz commits to passionately supporting our team members in their career development. We offer training programs and a direct career path to management. Many of our leaders have been developed and promoted internally. Fatz is dedicated to community involvement through local and system wide fundraising. We take this commitment one step further by partnering with the National Restaurant Association Education Fund to create job opportunities, specifically training and nationally recognized accreditation for management positions, allowing for a stable career and reliable income. At Fatz, we treat our team like family. We have high hopes for your future and will do what it takes to help you succeed. One Team, One Goal, One Great Restaurant at a Time! Responsible for working assigned station and assisting coworkers with all stations in the front of house to provide an exceptional dining experience that exceeds guest expectations. Places guest orders to ensure that all items are prepared properly and on a timely basis. Ensures guests are satisfied with the food and service while practicing the good neighbor spirit, and safe food handling. Will clean, bus, restore tables, and assist with other duties throughout the restaurant.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• As a server, obtains assigned service station at start of work shift.

• Servers are responsible to carry a money bank and manage money from the guests they serve. Money collected (minus tips) is to be turned in at the end of the shift.

• Must have complete knowledge of all menu items, plate preparation and service procedures. Exhibit salesmanship skills and strive to increase the guest average check. • • Greets and warmly welcomes all guests quickly and enthusiastically.

• Informs guests of specials and menu changes, makes menu suggestions, and answers questions regarding food, beverage, and service.

Will sell and serve alcoholic beverages to guests upon request. Must be of the age to serve alcohol, understands and abides by the state laws regarding selling and serving alcoholic beverages.

• Maintains a sanitary, safe work environment and abides by state, local and federal health regulations.

Takes food and beverage orders from guests and enters orders into POS system.

• Processes guests’ orders to ensure all items are prepared properly and on a timely basis. Communicates with management team and coordinates entire station to ensure complete guest satisfaction with the food and service. Immediately makes manager on duty aware of any guest concerns with food or service.

Assist in running all (including other servers) food from the kitchen and service areas promptly.

• Assist in running all (including other servers) food from the kitchen and service areas promptly.

• Observes guests to ensure they are satisfied with the food and service, to respond to any additional requests, and to determine when the meal has been completed.

• Restocks work stations, wraps silverwares, and removes soiled dishes and silverware from table at conclusion of each course. Cleans and restores vacated tables.

• When assigned to-go, receives cash bank at beginning of work shift and verifies accuracy by counting money in cash drawer. Ensures an accurate accounting of all transactions, collections, and disbursements during work shift. Takes to-go orders from guests or over phone and places order with kitchen. Will assemble carry out orders and ensures accuracy of order and include all appropriate condiments.

EXPERIENCE, SKILLS & EDUCATION:

Entry level position. Some restaurant experiences preferred.

• Must possess a friendly, outgoing, courteous, service-oriented personality

• Must possess basic math skills and have the ability to handle money accurately.

• High school or GED preferred, but not required. Must be able to speak, read, write, and understand English.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Must have ability to remain stationary for long periods of time.

• Must be able to bend and stoop frequently.

• Must be able to stand and exert well-paced mobility for periods of up to five hours in length.

• Must have the ability to lift trays, soiled dish bins, etc., of up to 40 pounds in weight. Must be able to speak clearly and listen attentively to guests and other associates.

• Must wear slip resistant shoes at all time while working.

Fatz is an Equal Opportunity and E-Verify Employer. This job description is a summary and not all inclusive of position duties and responsibilities.

 

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Job CategoryFront of House

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